The HELPcard

877-834-0550

You Sell, We Lend, You GROW!
Our business evolved over time and The HELPcard / HC Processing names reflected our early journey starting back in the 1980’s where our business was mostly centered around patient financing programs. Today we serve a wide array of verticals and the Vive name captures the energy and enthusiasm we have in serving you!
No, our company was not purchased and is not merging with another company. We are just changing our name!
No, your merchant number will remain the same.
No, your existing agreement with us has an assignment clause that will allow our services to continue without any interruption during our name change.
No, the offerings will remain the same, only our name is changing.
No, the APR, minimum monthly payment and other terms that were presented to the customer at account opening or since the last terms and conditions notice will stay the same. Our legal name is changing from Dent-A-Med., Inc. to Vive Financial. Vive Financial will be used on future terms and conditions notices after January 30, 2020.
No, call us at 866-643-0772 with any questions. Our hours of operation are M-F 9am to 7pm and Saturday 1pm – 5pm Eastern Time.
Yes! The same team will be servicing your account and we look forward to hearing from you.
Yes, to vivecard.com after January 30, 2020. You can visit helpcard.com for online account management until January 30, 2020.
Please call us at 866-643-0772 with any additional questions!
Our business evolved over time and The HELPcard / HC Processing names reflected our early journey starting back in the 1980’s where our business was mostly centered around patient financing programs. Today we serve a wide array of verticals and the Vive name captures the energy and enthusiasm we have in serving you!
No, our company was not purchased and is not merging with another company. We are just changing our name!
No, your account number will remain the same.
No, your payment due date remains the same.
No, the promotion granted at the time of purchase remains in effect.
No, your APR and minimum monthly payment and other terms that were presented to you when you opened your account or since your last terms and conditions notice will stay the same. Our legal name is changing from Dent-A-Med., Inc. to Vive Financial. Vive Financial will be used on future terms and conditions notices sent to you.
Please use "Vive Financial" after January 30, 2020.
Vive Financial will be listed on your credit history if you have an account with us from Dent-A-Med, Inc. after January 30, 2020.
Yes, if you currently have a HELPcard credit card, you will receive a new Vive Card when your HELPcard credit card expires and if your account has a balance. If you were not issued a HELPcard credit card or if you received a retailer branded card, you will not be receiving a Vive-branded credit card. Your retailer branded credit card can be still be used to make repeat purchases!
No, call us at 877-486-3442 with any account related questions or if you wish to make a payment. Our hours of operation are M – F 8:30 AM to 8 PM Eastern Time.
Yes! The same team will be servicing your account and we look forward to hearing from you.
No, the plan you set up will still be good and no changes need to be made.
Yes, our new website will be vivecard.com after January 30, 2020. You can visit helpcard.com for online account management through January 30, 2020.
Yes, your statement will change from HELPcard / HC Processing to Vive Financial after January 30, 2020.
Please call us at 877-486-3442 with any additional questions!